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Support plans

Managed Service General Support
E-mail Support
Chat Support
Phone support
Installation and configuration
Help with website creation
Help with development
Upgrading to the latest version
Bug fixing in the Microweber core
Bug fixing 3rd party module or template
Template modification
Custom hosting solution
Migrating content from other system
Developing custom functionality Included Negotiable
Developing custom template Included Negotiable
Any other kind of support Negotiable Negotiable
Package price $1500 $150
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Notes:


  • All plans are priced per month
  • Clients running our software will need to pay their own hosting costs
  • There is no minimum term on the support contract


FAQ

Installation and configuration

We will setup Microweber on your own server and make sure everything is working properly

Upgrading to current version

We will make sure you are upgraded to the latest version, and your site is running the newest code.

Help with website creation

We can help you make your website in the best way. Also we will teach you how to work with the system and show you how you can make anything in your website

Help with development

We can help you develop any module and feature. If you need any custom functionally and don't know how to do it, we will help.

Template modification

We can modify an existing template, so it can match your brand's identity.

Making custom template

Our designers will take care for your business and will help you get more sales. Ask for custom design and development to get more info.

Support term

You can purchase a support package on a monthly plan. Contact us for more options and discounts.

Custom code development

We can develop any kind of custom solution for your business. Contact us to discuss your requirements in more details.

Development and Design time

The "Managed Service" package include up to 60 hours of development and design time. The "General Support" package includes up to 5 hours development time.

Single point of contact

You have a dedicated person, who will work closely with you. It will identify the problems you have and to keep the communication between you and the developers.

Custom Development time adds up

If you don't use all your development hours in a month, they will be added to your next periods.

Live chat

You can always find us on the chat for help and advice. We are here to help you.



Contact the team

If you need custom solution, or have question for the support plans, you can contact us.

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